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In partnership with our Community Action agency members, Community Action Kentucky is dedicated to helping individuals and families achieve greater economic stability and improved health outcomes. Our collective network, which includes outreach offices in every Kentucky county, uniquely positions us to provide resources throughout the state. Below is an overview of the many programs and services that are currently available. We also encourage you to reach out to your local agency to learn about any location-specific services that may be available.

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Low-Income Home Energy Assistance Program (LIHEAP) Crisis


The Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis enrollment will begin on January 7 and run through March 15, 2025.

The Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis is designed to provide assistance to eligible households experiencing a home heating crisis across various fuel types, including Electric, Natural Gas, Propane, Coal, Wood, and Fuel Oil.

Applications will be accepted during the enrollment period, on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines.

Eligible households can apply for a benefit that covers the minimum needed to alleviate the crisis, up to the maximum benefit. Households can reapply each time they experience a crisis until they reach their maximum benefit. The benefits are paid directly to the household’s fuel vendor.

Interested households should contact their local Community Action Agency office to apply. Applicants will need to provide the following documentation:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • Most current electric bill, statement from your landlord if electric is included in your rent, statement from utility company if you participate in a Pre-Pay Electric Program.
  • The account number and name on the account for main heating fuel sources and electric bill.

Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: past due notice, termination notice, final notice, or utility arrearage payment plan balance). If your rent includes heat, you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.

Assistance received during previous LIHEAP components does not affect household’s eligibility.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services.

Press Release


Find your Local Office

LIHEAP Fact Sheet: English

LIHEAP Fact Sheet: Spanish

LIHEAP Fact Sheet: Arabic

LIHEAP Fact Sheet: Bosnian

Home Energy Assistance Program (HEA)


The Home Energy Assistance Program, through partnerships with participating utility providers, allows Community Action Agencies to accept applications for slot-based programs. The program year runs from October to September, and households must re-apply each year.

Availability of slots is limited and depends on the utility provider, the household’s county, and the type of benefit. Approved applications are placed on a waitlist. Applications are selected from the waitlist based on households with the lowest income first. If a slot becomes available in the household’s county and all eligibility requirements are met, their application may be prioritized. An approved application is not a guarantee of a benefit.

The benefit months and benefit amount awarded to enrolled households varies based on the participating Utility Provider.

Participating Utilities Fact Sheets:

Participating Utilities Fact Sheets in Spanish:

Eligibility:

  • Household income must be at or below 200% Percentage of Poverty
  • Must be an active residential customer of a participating utility with service connected at the residence where benefits will be credited
  • Must use electricity or natural gas as the household’s primary heat source.
  • Must provide the utility with access for monthly meter readings
  • Does not reside in a multi-unit single metered building
  • There may be additional eligibility requirements specific to the Utility Provider(s).

Duke Energy and Kentucky Power HEA Crisis Programs begin taking applications in January. These programs are first come, first serve programs that assist households who are facing crisis situations.

Participating Utilities Crisis Fact Sheets:


Health Insurance Enrollment


Community Action Kentucky’s local kynectors are ready to help you navigate the process of applying for health insurance. Our kynectors can work with you by addressing your concerns and assisting you in the enrollment process. Whether you need full Medicaid benefits or qualify for a special enrollment period for a Qualified Health Plan on the State Based marketplace, kynectors are here to help. Contact your local Benefits Specialist for full details.


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