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In partnership with our Community Action agency members, Community Action Kentucky is dedicated to helping individuals and families achieve greater economic stability and improved health outcomes. Our collective network, which includes outreach offices in every Kentucky county, uniquely positions us to provide resources throughout the state. Below is an overview of the many programs and services that are currently available. We also encourage you to reach out to your local agency to learn about any location-specific services that may be available.


Disaster Case Management

Disaster Case Management is a time limited resource and process that involves a partnership between a disaster case manager and a household impacted by a disaster. This partnership provides the client with a single point of contact to assist the household in coordinating necessary services and resources to address the client’s complex disaster recovery needs. These services are client focused and provided in a manner consistent with standards for trauma-informed practice in human services.

Case managers will provide guidance, advice, and referral(s) in obtaining a service, or assist in obtaining resources from various providers that address a serious need essential to the Household to overcome a disaster-related hardship, injury, or adverse condition. Disaster Case Managers rely on the client to play an active or lead role in their recovery. Together, they will develop and carry out a Disaster Recovery Plan.

Contact your local Community Action Agency, visit capky.org or call 800-456-3452 to find your local office.


  1. Household resides in a county that was designated within a Disaster Declaration.
  2. Household has a disaster-related hardship or need.
    • Such as, housing is unlivable due to the disaster or aftereffects.

Households impacted in the following counties:

  • FEMA-DR-4663-KY Eastern KY Flooding: Breathitt, Clay, Floyd, Knott, Lee, Leslie, Letcher, Magoffin, Martin, Owsley, Perry, Pike, and Whitley counties.
  • FEMA-DR-4630-KY Western KY Tornado: Barren, Caldwell, Christian, Fulton, Graves, Hart, Hickman, Hopkins, Logan, Lyon, Marion, Marshall, Muhlenberg, Ohio, Taylor, and Warren counties.

Find your Local Office

Home Energy Assistance Program (HEA)

The Home Energy Assistance Program is accepting applications. Through partnerships with participating utility providers, Community Action Agencies accept applications for slot-based programs.

Limited slots are available based on utility, household county, and benefit type. Approved applicants are placed on a waitlist and may be prioritized for a slot if one is available in their county, and they meet all eligibility requirements. Applicants are selected from the waitlist based on lowest income first. An approved application is not a guarantee of a benefit.

The benefit months and benefit amount awarded to enrolled households varies based on the participating Utility Provider.

Participating Utilities Fact Sheets:


  • Household income must be at or below 200% Percentage of Poverty
  • Must be an active residential customer of a participating utility with service connected at the residence where benefits will be credited
  • Must use electricity or natural gas as the household’s primary heat source.
  • Must provide the utility with access for monthly meter readings
  • Does not reside in a multi-unit single metered building
  • There may be additional eligibility requirements specific to the Utility Provider(s).

Duke Energy and Kentucky Power HEA Crisis Programs begin taking applications in January. These programs are first come, first serve programs that assist households who are facing crisis situations.

CARES Act Program Funding

Thanks to additional funding made available through the national CARES Act relief package, Community Action Kentucky and its agency members are able to increase the number of people served through a variety programs and services. Enhanced service areas include food security, workforce development, transportation, home energy, early childhood education, senior support, emergency services, housing assistance, youth enrichment and more. Each agency’s programs and services are tailored to meet the individual needs of their communities. To learn what resources are available in your area, please contact your local Community Action Agency.

Find Your Local Office

Health Insurance Enrollment

Community Action Kentucky’s local kynectors are ready to help you navigate the process of applying for health insurance. Our kynectors can work with you by addressing your concerns and assisting you in the enrollment process. Whether you need full Medicaid benefits or qualify for a special enrollment period for a Qualified Health Plan on the State Based marketplace, kynectors are here to help. Contact your local Benefits Specialist for full details.

Find Your Local kynector