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COVID-19 Resources

The COVID-19 crisis and resulting efforts to rebuild Kentucky’s economy are deeply personal for all those involved in delivering upon the community Action Promise. In partnership with our Community Action agency members, Community Action Kentucky is dedicated to helping individuals and families achieve greater economic stability and improved health outcomes. Our collective network, which includes outreach offices in every Kentucky county, uniquely positions us to maximize our response to COVID-19 throughout the state. Below is an overview of the many programs and services that are currently available. We also encourage you to reach out to your local agency to learn about any location-specific services that may be available.


Low-Income Home Energy Assistance Program (LIHEAP) Crisis

An enrollment period for LIHEAP Crisis will run until March 31, 2021. The purpose of the program is to assist households who are at risk of or currently experiencing a home heating crisis. Eligibility has expanded to allow Kentuckians on arrearage payment plans or with late/overdue amounts to apply.

Benefits offered through the Crisis Component are limited to the amount necessary to relieve the crisis with the maximum amount not to exceed the Community Action Agency’s local cost for a deliverable supply of the household’s primary heating fuel or $400 for gas or electric.

Applications will be accepted during the enrollment period, or until designated funds are depleted on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines. Benefits are paid directly to the fuel vendor in the form of a voucher. Individuals should acquire and submit an application through their local Community Action Agency office.

All applicants will be required to supply the following documentation at time of application:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
  • Proof of all household’s (all members) income from the preceding month.
  • The account number and name on the account for main heating fuel sources and electric bill.
  • Most current heating bill, statement from your landlord if heating expenses are included in your rent, or a statement from utility company if you participate in a Pre-Pay Electric Program.
    • Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: arrearage payment plan, past due notice, termination notice, or final notice). If your rent includes heat you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.

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CARES Act Program Funding

Thanks to additional funding made available through the national CARES Act relief package, Community Action Kentucky and its agency members are able to increase the number of people served through a variety programs and services. Enhanced service areas include food security, workforce development, transportation, home energy, early childhood education, senior support, emergency services, housing assistance, youth enrichment and more. Each agency’s programs and services are tailored to meet the individual needs of their communities. To learn what resources are available in your area, please contact your local Community Action Agency.

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Team Kentucky Fund

Governor Andy Beshear established the Team Kentucky Fund to provide help to Kentuckians experiencing an employment-related financial hardship due to the COVID-19 public health emergency. Utilizing the capabilities and infrastructure of Community Action Kentucky’s statewide network, we are working with the Team Kentucky Fund to efficiently and expeditiously distribute financial support to those impacted by COVID-19.

The application period for Team Kentucky Funds has closed. Community Action Agencies across Kentucky are continuing to work on outstanding Team Kentucky Fund application and will be in contact with applicants.

Team Kentucky Fund

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Medicaid Enrollment

Due to the current state of emergency related to COVID-19, the number of individuals enrolled in Medicaid continues to grow. In order to accommodate the increase in Medicaid enrollment, Community Action Kentucky’s local kynectors can help navigate you though the process. Through an expanded Presumptive Eligibility (PE) enrollment process, our kynectors may be able get you qualified for Presumptive Eligibility Medicaid, full Medicaid benefits or a special enrollment period for a Qualified Health Plan on the Federal marketplace. Contact your local Benefits Specialist for full details.


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